We appreciate your interest in World Partnership Walk. We’ve compiled answers to the most frequently asked questions that we receive. If we’ve missed anything, please feel free to contact us.

What is World Partnership Walk? 

An initiative of Aga Khan Foundation Canada, World Partnership Walk is Canada’s largest public movement to fight global poverty. Launched in 1985, the Walk rallies support for development, and creates opportunities for Canadians to engage locally. Donations raised through the Walk go directly to support AKFC’s development programs in Africa and Asia. 

When is World Partnership Walk? 

The campaign will officially kick off on March 5th, and will culminate on May 31st. 

Where is World Partnership Walk? 

World Partnership Walk is a national fundraising campaign with supporters across the country. We are inviting Canadians to self-organize with family, friends, or individually and walk anywhere they choose on May 31st with the rest of the country, or another date that works for your supporters. In addition, participants have the option to attend one of our signature World Partnership Walk events on May 31st in Toronto, Vancouver, Calgary, or Edmonton. 

What if my city is not listed? 

The Walk has a celebrated history in 10 Canadian cities. We invite participants in these areas to continue the legacy – and contribute to their city total – by registering to fundraise in their city. If you’re not in one of the 4 listed cities, we invite you to register to “Walk Anywhere” and help us spread the legacy to new corners of the country! 

How can I get involved? 

There are many ways you can get involved:  

Register as a fundraiser: Join the movement alongside thousands of other Canadians who are stepping forward to fight global poverty.  

Donate: Support Aga Khan Foundation Canada’s projects by donating to World Partnership Walk. 

Why should I participate? 

By participating in World Partnership Walk, you can help Aga Khan Foundation Canada continue its commitment to communities in more than a dozen countries across Africa and Asia where simple, yet innovative initiatives are targeting basic needs and empowering communities. World Partnership Walk is the only national, grassroots event that allows you to contribute directly to programs that support vulnerable communities to lift themselves out of poverty. 

 

COVID/Respiratory Infection mitigation 

We want to make sure your World Partnership Walk experience remains safe, fun, and memorable.  

To protect everyone at the event, if you are feeling ill, experiencing cold or flu-like symptoms, or have come into recent contact with any infectious illnesses, please stay home. You will be missed, and your dedication to keeping the World Partnership Walk community safe is greatly appreciated. 

How do I register?  

There are three ways to register for the Walk: You can participate as an individual, join an existing team, or start a team or your own.  Choose your Walk City in the navigation. Once selected, click the Register button and proceed with the registration process.  

How do I join a team? 

You can join a team two different ways:  

  1. Click on “Register”, select your city, choose the “Create/Join a Team” button. Then add your information to create your account. Once you are on the “Team Details” tab, select “Join Team” and choose your team from the dropdown list. If you are already registered as an individual, you can also create or join a team when signed into your account from the “Team Details” tab in the participant centre. 
  2. Click on “Donate” and search for the team you’re looking to join, then look for the button that says “Join team” on the team’s fundraising page. Continue through the registration process to join the team. 

Is there a registration fee?  

There is no registration fee for World Partnership Walk, simply go online and register. Once you complete your registration, you will officially become a Walk participant, and your fundraising efforts will make a difference in the lives of families across Africa and Asia.  

What if I don’t remember my username or password?  

Please note – all returning participants in 2026 will need to create a new account. The World Partnership Walk is using a new online fundraising system and your previous username and password will not work. 

If you have cannot remember your Username and password after you have registered, click on “Login” in the top-right corner and select the “Forgotten your password” link from the popup. If you’re still having trouble, please contact the help desk through submitting a ticket or calling 1-800-267-2532 ext. 142.  

I participated in the World Partnership Walk last year. Do I have to register again this year?  

Yes, you need to register each year to reactivate your account. To do this, click “Register” under the  “Get Involved” section.  

Please note – all returning participants in 2026 will need to create a new account. The World Partnership Walk is using a new online fundraising system and your previous username and password will not work.  

Can I use my username and password from previous years?  

Please note – all returning participants in 2026 will need to create a new account. The World Partnership Walk is using a new online fundraising system and your previous username and password will not work.  

How do I join a team after I have already registered as an individual? 

To join a team after you have already registered as an individual fundraiser, you can search for the team page and click on “Join Us” when you are signed in or follow the below steps after you have signed in to your Participant Centre: 

  1. Click on “Create a Team” along the top menu. 
  2. Click on “Join a team” beneath the “Create a team page” heading. 
  3. Search for the name of the team you would like to join. The team name should appear below as you’re typing it. 
  4. Select the team once it appears. 
  5. Click on the “Join Team” button near the bottom of the page. 

I received an email saying I am the Team Captain, but I did not select this option.  

If you were the first participant to register for the team and reactivated the team for the current year, you will receive the “Team Captain” welcome email. This happens even if you did not select to be the team captain. Our apologies for this inconvenience. If there is an icon beside your name on the team page indicating you are the captain, please contact us to make the necessary changes. 

How do I change my team’s name and/or goal? 

As the Team Captain, login to your Participant Centre and select “My Team” along the top menu (underneath the header section). Then select “Edit Team Page” where you can update:  

  • Your team’s fundraising target 
  • Your team’s name 
  • Your team type 
  • Your team security settings 
  • Or add to your team page blog with relevant updates or pictures 

Don’t forget to click “Update Details” to save your changes. 

 

How do I select a new captain for a team? 

To select a new team captain for a team, the current team captain will need to click on the “contact us” link in the top  left corner of the website, and click on “Submit a request with our helpdesk!”. Then click the “Submit a ticket” button and select “Online Fundraising” from the subject options. In the message box indicate the name of the team and a currently registered fundraiser who is to become the new team captain. 

How do I delete a team that I created? 

To select a new team captain for a team, the current team captain will need to click on the “contact us” link in the top  left corner of the website, and click on “Submit a request with our helpdesk!”. Then click the “Submit a ticket” button  and select “Online Fundraising” from the subject options. In the message box indicate the name of the team you would like removed from the system. Please note, only current team captains may send a request to have a team deleted. 

What is the Participant Centre?  

The Participant Centre is an online fundraising platform that allows you to customize your fundraising page, send customizable emails to your network to ask for donations, check on your fundraising progress, and much more.  

What is my Personal Fundraising page?  

It is an online page that showcases an individual and their fundraising efforts. The link to this page can  be shared in order for others to donate to you directly. Participants can customize the content and  images on this page from the Participant Centre.   

The World Partnership Walk mobile application was configured for the previous system and has been discontinued. Please try signing into your account through the mobile website at www.worldpartnershipwalk.com to fundraise from your mobile device. The mobile experience is much smoother on this fundraising platform. 

Can I donate offline? 

Yes! You can donate offline via the following methods: 

  1. By mailing your payment to AKFC in Ottawa. Cheques and money orders must be made payable to: Aga Khan Foundation Canada and mailed to 199 Sussex Drive, Ottawa ON, K1N 1K6.  Please ensure to indicate: WPW on the memo line of the cheque. 
  2. By credit card: Please contact the Donor Services department, by phone at 1-800-267-2532 ext. 191 or by email at [email protected]
  3. By contributing publicly listed and traded securities: Donors can contact the Donor Services department, by phone at 1-800-267-2532 ext. 191 or by email at  [email protected] 

Where does my donation go? 

Donations raised through World Partnership Walk directly support Aga Khan Foundation Canada programs in more than a dozen countries around the world. Thanks to the generosity of thousands of Canadians, we can maintain the quality of our work and have greater communal impact. 

I have mistakenly donated twice/the wrong amount, how do I receive a refund? 

To receive a refund for a donation, please click on the “contact us” link in the top right corner of the website. Please select the “Tax Receipt” option from the subject dropdown menu and let us know your name, email address, and the total amount of the donation you would like refunded due to the error. 

When will I receive my tax receipt? 

  1. Donations made online directly from the Walk website will be issued an electronic tax receipt a few seconds after the donation is successfully processed. 
  2. Offline donations made over the phone or via cheque, will be issued a tax receipt 6 weeks after the Walk event when donations have been processed. Tax receipt will be either mailed to the donor’s address or emailed. 

My tax receipt displays incorrect information, what do I do?

To change the information displayed on your tax receipt, please click on the “contact us” link in the top left corner or the website. Click on “Submit a request with our Helpdesk”. A new window will open, select the “Tax Receipt” option from the subject dropdown menu and in the message box, indicate your name, email address, the amount of your donation, and the correct information that should be on the tax receipt. A donor services representative will then contact you regarding the requested changes. Only the original donor may have the changes made. 

I have lost my tax receipt, what do I do? 

Please contact Donor Services at by phone at 1-800-267-2532 ext. 191 or by email at [email protected] 

How can I volunteer for World Partnership Walk?

Thank you for your willingness to volunteer with World Partnership Walk! Please visit the volunteer page for current volunteer opportunities or reach out to us at [email protected] to see how you can get involved.

Can my fundraising efforts count towards volunteer hours?

Yes! Most schoolboards consider fundraising part of the mandatory volunteer hours to graduate high school. Please refer to your school board’s website to confirm. For instructions on how to submit your volunteer hours, please consult the volunteer page.

What is Aga Khan Foundation Canada? 

Aga Khan Foundation Canada (AKFC) is a non-profit international development organization and a registered Canadian charity. AKFC works with Canadians and communities in Africa and Asia to improve quality of life and find lasting solutions to the complex problems causing global poverty. In Canada, AKFC raises funds, builds partnerships with Canadian institutions, and promotes discussion and learning on global issues. AKFC is part of the Aga Khan Development Network, one of the world’s largest development organizations. 

How does AKFC help communities in Africa and Asia build better futures? 

Because poverty is complex, AKFC supports local solutions to global challenges with a multifaceted approach. AKFC programs focus on improving education and health care, creating economic opportunities for women and men, cultivating agriculture and food security, and nurturing early childhood development. We promote gender equality in all of our programs, to empower women, girls, and their communities to break down gender barriers and build a more equal world. 

To ensure this progress lasts for the long term, AKFC partners with local governments and institutions, and anchors their programs within the communities they serve. 

How does AKFC select the countries where it works? 

Effective development takes time, so AKFC focuses on countries where they can make long-term investments in strengthening the capacities of communities and institutions to sustain development gains. That focus enables the foundation to draw on the expertise and resources of the wider Aga Khan Development Network, including highly skilled local staff who can deliver programs, monitor progress, and ensure effective results. Currently, AKFC works in a dozen countries, with some of the most vulnerable people in Africa and Asia.

How does AKFC implement its programs? 

Experienced, local professionals and partner organizations implement AKFC’s overseas programs. These professionals draw on targeted Canadian and global expertise where needed, to build the skills and knowledge that local communities need to sustain improvements over the long term. Independent audits and evaluations ensure accountability and the effective use of resources, as well as help AKFC identify lessons and best practices to strengthen its programs. 

What is the relationship between the Government of Canada and AKFC? 

AKFC undertakes many of its programs in cooperation with the Government of Canada through Global Affairs Canada. Like other development organizations that receive funding from the federal government, our programs are subject to rigorous proposal processes, regular audits, and external evaluations. Since 1980, Canada and AKFC have partnered on more than 180 programs to improve global development in 19 countries – improving quality of life for millions of people across Africa and Asia. 

What does AKFC do in Canada? 

AKFC provides a range of opportunities for Canadians from coast to coast to help unlock opportunity around the world. AKFC holds events – such as exhibitions and interactive workshops – that enable the public to learn about global development. AKFC’s youth fellowship program has launched global careers for 500 promising young Canadian professionals, and their technical assistance programs help strengthen and channel Canadian skills and expertise to support their work overseas. Targeted activities and resources promote learning and exchange within the Canadian development sector and provide tools for educators to incorporate global issues into their classrooms. 

 

Questions?

We’re happy to answer your questions and here to help you every step of the way. Please visit our contact page for our contact information and support options.