Get in touch! We'd love to hear from you

You may find what you are looking for in the commonly asked questions section at the bottom of the page. Alternatively, the various ways to contacts us are below, which includes our helpdesk for technical support.

Need technical support? Submit a request with our helpdesk!

199 Sussex Drive, Ottawa, Canada, K1N 1K6

1-800-267-2532 x 142

Common questions

You can join a team two different ways: 

  1. Click on “Register” and choose the “Join a Team” button. Then search for the team you would like to join and complete the registration process. 
  2. Click on “Donate” and search for the team you’re looking to join, then select the “join team” button from the team page. 

If you have trouble retrieving your username and password, click on “Login” at the top of the screen and select Forgot Username and enter the email address used last year. Once you receive this email, you can select the link. If you have forgotten your password and you will be sent an email with a link to reset your password.

Yes! You can donate offline via the following methods: 

  1. By mailing your payment to AKFC in Ottawa. Cheques and money orders must be made payable to: Aga Khan Foundation Canada and mailed to 199 Sussex Drive, Ottawa ON, K1N 1K6.  Please ensure to indicate: WPW on the memo line of the cheque. 
  2. By credit card: Donors can contact the Donor Services department, by phone at 1-800-267-2532 x191 or by email at [email protected] 
  3. By contributing publicly listed and traded securities: Donors can contact the Donor Services department, by phone at 1-800-267-2532 x191 or by email at  [email protected]